Privacy Policy

Last updated: 9 July 2026

1. Introduction

At Otra Objects ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us, subscribe to our newsletter or purchase products from us.

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Spanish data protection legislation.

2. Data Controller

Otra Objects

Autónomo (Sole Trader)

NIF: ESZ0733298V

Carrer Francesc Macià 30

08912 Badalona

Barcelona, Spain

Email: info@otraobjects.com

3. Information We Collect

Depending on how you interact with us, we may collect the following information.

Contact Information

Name
Email address
Telephone number (where provided)
Company name (if applicable)

Enquiries

When you contact us regarding products, commissions or collaborations, we may collect:

Your message
Design requirements
Shipping destination
Budget information (if voluntarily provided)

Orders

When placing an order through our website, we may collect:

Billing address
Shipping address
Telephone number
Email address
VAT number (where applicable)
Order history

We do not store your full payment card details.

Payments made by card are securely processed through Stripe or PayPal according to their own privacy and security policies.

If you subscribe to our newsletter, we collect:

Your email address
Your subscription preferences (where applicable)

You may unsubscribe at any time using the link included in every newsletter.

Website Usage

When visiting our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on the website
Referral source
General location information derived from your IP address

This information helps us improve the performance and usability of our website.

4. How We Use Your Information

We process personal data for the following purposes:

Responding to enquiries
Preparing quotations
Processing and fulfilling orders
Delivering purchased products
Providing customer support
Managing warranties and after-sales service
Sending newsletters where you have given consent
Informing previous customers about new collections, launches or exhibitions where legally permitted
Improving our website and user experience
Complying with legal and tax obligations

We will never sell your personal information to third parties.

5. Legal Basis for Processing

Under the GDPR, we rely on one or more of the following legal bases:

Consent

For example:

Newsletter subscriptions
Optional marketing communications
Non-essential cookies

Performance of a Contract

When processing your order, arranging shipping or responding to purchase requests.

Legitimate Interests

Including:

Responding to enquiries
Maintaining customer relationships
Improving our website
Preventing fraud
Protecting the security of our business

Legal Obligation

Where we are required to retain records for accounting, taxation or legal compliance.

6. Sharing Your Information

We only share personal information where necessary to operate our business.

This may include:

Payment Providers

Stripe
PayPal

These providers process payments securely on our behalf and act as independent data controllers for payment information.

Shipping Providers

To deliver orders, we may share relevant information with logistics partners including:

GLS (via Rapidway S.A.)
UPS
DHL
FedEx
Local freight companies
Independent transport providers

Only the information necessary to complete delivery is shared.

Website Services

Our website is hosted by Squarespace.

Squarespace may process certain personal data as part of providing hosting, commerce, analytics and website functionality.

Professional Advisors

Where necessary, we may share information with:

Accountants
Legal advisers
Tax authorities
Public authorities where legally required

7. International Transfers

As we sell products internationally, your information may occasionally be transferred outside the European Economic Area (EEA).

Where this occurs, we ensure that appropriate safeguards are in place, including the use of Standard Contractual Clauses or other approved transfer mechanisms where required by law.

8. Data Retention

We retain information only for as long as necessary.

Typical retention periods include:

General enquiries: up to 24 months
Customer orders and invoices: as required under Spanish accounting and tax legislation
Newsletter subscriptions: until you unsubscribe
Website analytics: according to the retention settings of our analytics providers

Where legal obligations require longer retention periods, we will retain information for those periods only.

9. Your Rights

Under the GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your personal data
Restrict processing
Object to certain processing activities
Withdraw consent at any time
Request a copy of your data (data portability)
Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact:

info@otraobjects.com

We will respond within the timeframes required by applicable law.

10. Security

We take appropriate technical and organisational measures to protect your information against unauthorised access, accidental loss, misuse or disclosure.

Although no method of internet transmission is completely secure, we work with reputable service providers and use secure technologies to protect personal information.

11. Cookies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website performance
Measure website traffic
Analyse visitor behaviour

You can manage your cookie preferences through your browser settings or our cookie consent banner.

Further information can be found in our Cookie Policy.

12. Third-Party Services

Our website relies on certain third-party services, including:

Squarespace
Google Analytics
Stripe
PayPal
Squarespace Email Campaigns

These providers may process personal data in accordance with their own privacy policies.

We encourage you to review those policies directly.

13. Children's Privacy

Our products and services are intended for adults.

We do not knowingly collect personal information from children under the age of 16.

If we become aware that personal information has been collected from a child without appropriate consent, we will delete it promptly.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, legal obligations or website functionality.

The latest version will always be available on this page, together with the date of the most recent update.

15. Contact

If you have any questions regarding this Privacy Policy or wish to exercise your rights under applicable data protection laws, please contact: